Frequently asked questions
What is the expiration date of the products in the box?
Every product in the box has been manufactured within the past year and has a minimum shelf life of 18 months. You will also be able to find the expiration date of each product on the packaging!
How long does shipping take?
All orders are shipped from South Korea through DHL Express will take 2-7 days to get to you depending on the country.
Do you ship to my country?
We ship to all countries serviced by DHL. Please check our 'shipping' page below to view countries we are not able to ship to. There might be delays/cancellations due to COVID-19 circumstances in some countries. If we inevitably need to cancel your order, we will contact you for a full refund.
Are customs fees included?
We are not responsible for any duty/import/taxes/customs charges incurred. Please contact info@bazzaal.com if you need additional help.